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Custom Draperies to Your Door!
 
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Lead Times & Return Policy
TERMS OF USE
 
 
Finishing Touch Custom Draperies - Custom Draperies to Your Door! LEAD TIMES
  • Finishing Touch does not accept specific delivery dates.
  • Every effort is made to have your order delivered in five weeks.
  • If a delay occurs you will be notified.
RETURN POLICY
  • All orders are inspected before shipping.
  • All products are custom made and cannot be returned for any reason - except fabrication defects.
  • All claims must be made within 30 days of shipment.
  • Please contact Quality Control Dept immediately by calling (760) 805-6568.
CANCELATIONS
  • Custom orders can not be cancelled after fabric is cut.
  • If fabric has not been cut a 25% restocking fee is charged.
TOLERANCE
  • Length — Some fabrics may vary up to 1" or more because of the give or changes in temperature or weather.
  • Width — Pleated widths may very up to 1" wider. Please be assured all drapery are tabled and pleated meticulously to make all widths and lengths as exact as possible.
DYE LOTS
  • Variations in dye lots, flaws, slubs and shading within the same piece are considered part of the natural beauty of silk. Dye lots do vary so a cutting of the current dye lot for approval is recommended.
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